B2B portal + ERP for wholesale.
B2B customer sees prices, inventory, order history and payment due in their portal. Order placed online, auto-reserved from warehouse, e-VHF auto-sent. Your salesperson works for you — you supervise.
Common pain points
- ✗Customer calls every time to ask price — 50 calls/day
- ✗Each customer has own tariff, cashier applies wrong tariff
- ✗Credit limits violated, annual receivables 200,000+ AZN
- ✗Inventory inaccurate, promises but delivery 2 days late
- ✗e-VHF created manually, 100 invoices/day = 2 staff
How we solve it
B2B online portal
Each customer's own cabinet — personal price, inventory, order placement, history, payment due
Multi-tier tariff networks
Customer category (A/B/C), volume discount, seasonal discount, promo codes — auto-applied
Auto credit limits
Per-customer limit + term. When limit broken, order blocked + manager alert
Multi-warehouse
System picks optimal warehouse for order (distance, availability, variance)
Auto e-VHF
On delivery confirmation, e-VHF auto-generated + sent, customer receives in inbox
Tail tracking
Time-based customer analysis (RFM), alerts for passive customers, sales-boost suggestions
Required modules
- CRM (B2B profile)
- B2B portal
- Central inventory
- Accounting + e-VHF
- Finance (receivables + credit)
- BI (per-customer profitability)
Customer case: Food wholesaler (Baku, 200+ B2B customers)
Before
60+ daily phone orders, manual price quotes, 2 accountants for e-VHF, receivables 350,000 AZN
After
Phone orders down 80% (customers self-order in portal), e-VHF auto, receivables 80,000 AZN (credit limit controls)
FAQ
Can a B2B portal work for customers without certificate?
Yes, sales rep registers customer and provides login. Customer logs into portal in browser, sees prices and availability.
How many tiers can tariff network have?
Unlimited. Customer category × volume × promo × seasonal — rules stack and apply.
How is credit limit set?
Per-customer manual setting OR auto-suggestion based on sales history. When limit broken, salesperson needs finance manager approval.
Which banks are integrated?
ABB, Kapital, PASHA, AccessBank, Xalq, with auto payment import + direct bank-client integration.
How do we migrate from 1C?
COMPLEX.AZ + 1C bidirectional integration exists — work in parallel, full switch when ready. SUN Corp team manages migration (Partner ID 45775-AZ).