· Retail · POS · CRM

Central control for retail chains.

From a single store to a 100+ chain. POS, central inventory, loyalty cards, promo campaigns, returns, full sync with online shop (real-time inventory). Customer can buy through any channel, recognize same profile when returning to store.

Locations
1—500+
Loyalty
Bonus+Push
Omnichannel
O2O ready
01 What we see most often

Common pain points

02 COMPLEX.AZ answers.

How we solve it

Central dashboard

Live revenue, top-selling product, worst seller, inventory levels across entire chain

Loyalty card system

Per-customer bonus, birthday discounts, even auto-push when desired product arrives

E-shop integration

OpenCart, Shopify, WooCommerce, 1C-Bitrix with real-time inventory sync

Promo engine

Discount, gift, "2+1", free shipping — write rules, POS auto-applies

Audit rules

Each return requires cashier+manager two signatures, audit log

Multi-location inventory

All stores same day same time — central consolidation

03 Configuration for you

Required modules

04 Customer case

8-location clothing chain (Baku)

Before

Central revenue 2-day delayed, no loyalty (repeat customer 8%), e-shop separate system (12% inventory variance)

After

Real-time dashboard, loyalty brought repeat customer to 24%, e-shop fully synced (variance 0.5%)

05 FAQ

Frequently asked

Does e-shop inventory sync real-time?

Yes. Every POS transaction, every online order reduces same inventory. When stock hits 0, e-shop doesn't show "available".

What's in the loyalty program?

Bonus card, birthday discount, customer tiers (Silver/Gold/Platinum), push notifications, "level up" mechanic.

What rules can promo engine create?

2nd item half price, buy 3 get 1 free, free shipping above X, loyalty member-only gift, first purchase discount, birthday discount.

How are returns controlled?

Each return requires product photo, reason, customer signature/SMS confirmation. Store manager approval required. Audit log trail.

How fast do cashiers learn?

POS interface simple — one day of training suffices. Central store management panel — 2-3 hour training.

Continue

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Free audit & pricing

30-min consultation about your retail chain — no commitment.

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