COMPLEX.AZ · Baku, Azerbaijan
Built in Baku · serving Azerbaijani businesses

Your company’s business operating system. COMPLEX.AZ.

COMPLEX.AZ brings sales, finance, inventory, HR and service into one platform. Customers, invoices, payments and documents are linked, searchable and exportable. An AI assistant is always at hand — to summarise, to query, to suggest the next step when you need it.

Open the platform Explore modules
Experience
10+years in the field
Customers
120+delivered projects
Knowledge Graph
120+Graph entity types
Location
BakuA. Recebli st. 2A
01 Modules

Nine modules.
One AI core.

Each module is independent but shares the core objects — customer, document, payment. Turn one on or off, plug in another later, your data stays in one place.

Operations
01

CRM

Customer 360°, leads, opportunities, pipelines. AI lead scoring, context-aware email drafts, "next best action" suggestions.

LeadsPipeline360°
AI Lead Scoring · Sales Copilot
Performance
02

Sales

Quotes, orders, contracts, invoices. AI quote generator, contract risk auditor, commission engine.

QuotesOrderse-Invoice
AI Quote Generator · Risk Auditor
Governance
03

Finance

Multi-currency ledger, AP/AR, payments, reconciliation. AI Finance Auditor catches anomalies; ABB / Pasha Bank / Kapital APIs reconcile automatically.

Multi-currencyBank APIe-Sosial
AI Finance Auditor · Anomaly Detection
Operations
04

Inventory

Warehouses, stock, batch / serial, multi-warehouse. AI demand forecaster, reorder point optimisation, dead-stock detection, barcode scanning.

WarehouseBarcodeSKU
AI Demand Forecaster · Reorder Optimizer
Operations
05

Purchase

Procurement, vendors, RFQ, PO. AI vendor scoring, quote comparison, an agent that reads contracts and surfaces risk clauses.

RFQPOVendors
AI Vendor Scoring · Contract Risk Reader
Automation
06

HR

Profiles, attendance, payroll, performance reviews. AI HR Assistant ranks CVs, generates interview questions, audits payroll for anomalies.

Payrolle-SosialAttendance
AI HR Assistant · CV Ranking · Interview Gen
Performance
07

BI & Analytics

Dashboards, KPIs, real-time aggregation. Ask "why is this number different this time?" — AI explains the anomaly, builds dashboards, narrates insights.

DashboardsKPIsNL2SQL
AI Insights · Natural Language → SQL
Automation
08

BPM & Workflows

Visual flow builder, BPMN 2.0, approvals. Drop LLM steps anywhere; the AI BPM Designer builds processes from a description — by dialogue, not drag-and-drop.

BPMNApprovalsAI Steps
AI BPM Designer · LLM Steps
Compliance
09

Service Desk

Ticketing, knowledge base, SLA, customer portal. An AI agent drafts first responses, finds KB matches, flags SLA risk before it breaches.

TicketsKBSLA
AI First-Response · KB Search · SLA Watcher
Mission · Digital transformation

Physical management
Digital management.

Modern business management has one true goal: minimise paper-signature-call-handwriting processes; turn every decision, document, payment, and approval into a digital project. COMPLEX.AZ takes a typical company from 35% digital to 92%+ — speed, precision, audit trail.

Industry average
35%
Digital management
65% paper · manual · phone-driven physical management
→
With COMPLEX.AZ
92%
Digital management
8% only the irreducibly physical — the rest is automated
PhysicalPaper contract · wet signature · courier
DigitalCLM + ASAN İmza · 5 min · audit log
PhysicalManual stocktake · 2-day shutdown
DigitalBarcode + RFID + AI demand forecast
PhysicalBranch queue · manual outline
DigitalABB / Pasha API · auto-reconciliation
PhysicalWritten approval · signature shuffle
DigitalBPM workflow · push notification · tap
PhysicalExcel reports · email distribution
DigitalBI Copilot · NL2SQL · live dashboards
PhysicalInterviews · reading CVs by hand
DigitalAI HR Assistant · ranking · 4-axis score
02 How we work

Five stages.
None gets skipped.

Every stage ends with a measurable artefact — a written audit, an architecture document, a working configuration, AI agent benchmarks, a test report.

  1. 01

    Audit

    Process discovery, data-flow map, identification of where AI can produce value.

  2. 02

    Modules + Knowledge Graph Design

    Pick the modules, design the data model, decide which entities get into the graph and which AI agents activate.

  3. 03

    Implementation + AI Agent Tuning

    Two-week sprints, weekly demos. Migrating old data, wiring up key integrations, tuning the AI assistant to how your company actually works.

  4. 04

    Training & Launch

    User courses, parallel run for a few weeks, then full cut-over to production.

  5. 05

    SLA & support

    Response-time SLA, monthly reports, AI agent benchmarks, hallucination monitoring, prompt versioning.

03 Cases

Numbers, speak.

Each project gets a concrete KPI, measured three months in. AI's contribution is reported separately — how many decisions did AI accelerate.

Passenger services operator
−40%
Manual operation time

Eight separate systems folded into COMPLEX.AZ. The service AI proposes a first-draft response; the full customer history sits on a single screen.

Manufacturing & trade chain
×12
Bank reporting speed

Manual bank import replaced by Finance module's auto API integration; AI Finance Auditor watches anomalies 24/7 — daily reporting from 4 hours to 20 minutes.

Multi-branch retail
3 currencies
Centralised Finance + AI Inventory

Multi-currency sales, AI Demand Forecaster recalculates reorder points, BI Copilot answers the "why" behind every KPI swing.

Authorized 1C Partner · ID 45775-AZ 10+ years 120+ projects 12 certified specialists

1C products, implementation and 24/7 support.
SUN Corporation is a 1C franchise.

Beyond COMPLEX.AZ, we are the authorized 1C Company partner in Azerbaijan. 1C:Accounting, 1C:ERP, 1C:Retail, 1C:Payroll & HR — licensing, audit, implementation, integration, custom development, training and SLA support — all from one team.

  • 1C product line — Accounting, ERP, Retail, Trade, Payroll, custom configs
  • Integrations — bank-client, e-VHF, ASAN İmza, fiscal devices, BI
  • Modern engineering — 1C:EDT + Git + CI/CD pipeline, certified specialists
  • COMPLEX.AZ integration — single identity, unified data flow
1c.suncorporation.az Explore 1C products Book 1C demo
04 Team
Founder & CEO · SUN Corporation

Ulvi Sultanov

"Buying an ERP usually means typing the company’s daily work into a computer, row by row. We try to cut that typing down to almost nothing — that’s where the time savings really come from."

Founder and CEO of SUN Corporation. 20+ years in business automation in Azerbaijan and the region — early years working on 1C rollouts, the recent years building COMPLEX.AZ.

Goal: give local businesses a platform that fits the way work actually happens here, but built to international engineering standards. Security, audit trail and multilingual UI are not bolt-ons — they were part of the design from day one.

LinkedIn Email
05 Contact

Let's talk about your project.

A short call is enough. We talk through which modules fit and what your current pain looks like; an initial estimate lands in your inbox within two business days. No commitment.

WhatsApp+994 70 350 30 80 Office+994 10 350 30 80 Mobile+994 70 350 30 80 LinkedIn/sun-corporation
OfficeBaku, Azerbaijan · Mon–Fri 09:00–18:00
complex.az — platform demo & pricing calculator
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06 Corporate email catalog

43 addresses · 11 departments · one response surface.

Direct contact addresses for every department — sales, support, finance, legal, careers, press and more. Each address routes to the right team; replies arrive with our corporate signature.